Sanofi is hiring R&D Service Management Specialist

Positon: R&D Service Management Specialist

Location: Hyderabad

About the job

As a Service Management Specialist, you will be responsible for overseeing the entire service delivery process to ensure clients receive top-tier support. You will work closely with a dedicated team to implement and enhance service management strategies, optimize processes, and address any emerging issues. This role offers a great opportunity to contribute to a dynamic and innovative IT service management environment.

Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Join our Service Management Team as Service Management Specialist and you’ll oversee and optimize service delivery, collaborate with teams, manage incidents, and ensure client satisfaction

Experience: Proven experience in service management, including frameworks, processes, and best practices.

Soft and technical skills: Cloud platforms, particularly AWS

Education: Bachelor’s degree in Business, Information Technology, or related field (or equivalent work experience)

Languages: English

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